Fi77 Privacy Policy — How We Protect Your Information

Fi77's privacy policy is our promise to handle your personal information with care and respect. When you register, play games, or use any service on the fi77 platform, certain information naturally comes to us. This policy clearly explains where that information goes, how it is used, and what rights you have.

Fi77 believes privacy is not just a legal requirement — it is a matter of respect for our users. That is why fi77's privacy policy is not just written down; it is actively applied across every system and process. This policy applies to the fi77.onl website and all associated mobile apps and services.

By using the fi77 platform, you are considered to have accepted this privacy policy. If you disagree with any part of this policy, please stop using fi77 and contact our support team.

Under fi77's privacy policy, we only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against fi77's policy.

• Registration Details: Name, mobile number, date of birth, and identity document details provided at registration.
• Identity Verification Documents: Copies of your national ID, passport, or driving license submitted during the KYC process.
• Financial Information: bKash, Nagad, or Rocket account number (not in full — used solely for transaction verification).
• Usage Information: Log data such as which games you played, how long you spent on the platform, and which device you used.
• Technical Information: IP address, browser type, operating system, and cookie data.
• Contact Information: Records of chat or email exchanges with the support team.

The core principle of fi77's privacy policy is this — your information will only be used to provide services to you. fi77 does not use your data for commercial gain or any unrelated purpose.

• For creating, verifying, and managing your account.
• To securely process deposit and withdrawal transactions.
• To personalize your gaming experience and offer relevant promotions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To improve customer support services and resolve complaints.
• To enforce responsible gaming policies and identify potential issues.
• To comply with legal and regulatory obligations.

Fi77's privacy policy is clear: your information is never sold. However, in specific circumstances, limited information may be shared with trusted third parties.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
• Identity Verification Service: Approved verification partners for the KYC process.
• Legal Authorities: Only when required by a valid court order or government directive.
• Security Partner: Trusted security providers helping prevent fraud and cyberattacks.

Fi77 uses industry-leading technical and administrative measures to keep your information safe. Under fi77's privacy policy, security is an ongoing commitment — not a one-time action.

• All data transfers are secured with TLS 1.3 encryption.
• Stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Limited Access Policy — only authorized personnel may access specific data.
• In the event of a data breach, affected users will be notified within 72 hours.
• Two-factor authentication (2FA) is supported and encouraged.

Transparency around cookie usage is a key part of fi77's privacy policy. Cookies are small data files stored in your browser that help the fi77 platform function more effectively.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain features on the fi77 platform.

Under fi77's privacy policy, we retain your information only for as long as necessary. Retention periods vary depending on the type of data.

• Account Information: For the duration the account is active and for an additional 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years after resolution.
• Cookie & Log Data: 90 days to 1 year (depending on type).

Fi77's privacy policy gives you full control over your information. The rights below are yours — there are no barriers to exercising them.

Fi77 strictly prohibits anyone under the age of 18 from registering or using the platform. fi77's privacy policy enforces a strict ban on collecting or processing data from minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of being used by minors are suspended immediately.
• If it is established that data from a minor has been collected, it will be deleted immediately.
• Parents or guardians can contact the support team with any concerns about their child's data.

Fi77 may update this privacy policy as needed. Members will be notified in advance of any significant changes.

• Users will be notified on the platform at least 14 days before any significant changes take effect.
• The date of any change will always be shown at the top of the page as the "Last Updated" date.
• If you do not agree with the updated policy, you may request that your account be closed.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about fi77's privacy policy, our dedicated privacy team is ready to help.

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Support Hours: 24 hours a day, 7 days a week.
• Support Languages: Bengali and English.

For more information, visit our FAQ Visit the page to learn about our Terms & Conditions. Terms and Conditions Visit the page.